2017 Q4 LIFE@reliance Newsletter

I S S U E 11 | OC TOB E R 2 0 17

LIFE@reliance

Quarterly Newsletter

Reliance Cares Helps Hurricane Affected Employees

NEW DONATION OPTIONS!

Immediate Response Program Grants 137

Grant Money Distributed To Date $73,000

Text-to-Give: Text "Reliance" to 50155 and follow the prompts

Payroll Deductions: Go to benefitenroll.com during

Matched by Reliance 100%!

Reliance Cares Grants In Process 31

2017 Donations

Annual Enrollment to elect to donate

$154,000

Numbers above as of September 30, 2017

WE'RE AT THE TOP AGAIN!

Reliance Cares, our company-wide employee assistance fund that launched in April 2017, was put into use when Hurricane Harvey hit the Houston area on August 25, and a week later, on August 30, when Hurricane Irma touched down in Florida and made its way up a portion of the US southeast coast. From making donations to Reliance Cares to holding office fundraisers and gathering and delivering relief supplies, our Family of Companies sprung to action. You all are truly the fuel and the backbone behind Reliance Cares! See the general report above and read about some of our companies' efforts on page 7.

The storms may be over but the recovery efforts are ongoing. We encourage qualifying employees to apply for a Reliance Cares grant. Please be reminded that you have 180 days from the day of the hurricane to submit your application. Go to the Reliance Cares section on RELIANCEroots for details and forms. New donation options are available: text-to-give and – by popular demand – payroll deductions, which will be available as a part of the annual enrollment process beginning on October 30. Our thoughts and prayers go to our affected family members, and our gratitude goes out to those who have supported Reliance Cares.

RELIANCE IS ON SOCIAL MEDIA!

IN THIS ISSUE wellness@reliance – New Program Year..................................................... 2 RELIANCE Rewards – Annual Enrollment .................................................. 3 Safety – Safety Stars & Driver Qualification................................................ 4 Cybersecurity. ............................................................................................. 5 Wellness Stories........................................................................................... 6 Community Stories...................................................................................... 7 Employee Service Awards........................................................................... 8

us on Facebook

@Reliance_RS

Reliance Steel & Aluminum Co.

CONNECT WITH US TODAY!

ISSUE 11 | OCTOBER 2017 1

WE L L N E S S

The 2018 Program Year has Begun!

SPOUSES/DOMESTIC PARTNERS enrolled in a Reliance Rewards medical plan are eligible to participate and earn the 2018 incentive, saving $25 per month (up to $300 per year) off the employee's 2018 Reliance Rewards medical contribution. ONSITE BIOMETRIC SCREENINGS Biometric Screenings are taking place from October through December. Contact your local HR representative to register for the screening at your location. NEW WELLNESS MONTHLY NEWSLETTER New look! In this double-sided newsletter, we have included a recipe of the month, calendar of events, and Reliance Spotlight section! MONTHLY STEP CHALLENGE All it takes is 2,900 steps each day! Earn five Wellness Credits each month that you meet the challenge goal of 85,000 steps. Log your steps manually at wellnessatreliance.com or sync your wearable fitness device.

Important Dates

OCTOBER 1, 2017 The wellness@reliance program year begins DECEMBER 31, 2017 Wellness Questionnaire must be completed and results of Biometric Screening received by Quest Diagnostics Lab

AUGUST 31, 2018 Deadline to earn the required 50 Wellness Credits

Get started today – it's simple! Log in to wellnessatreliance.com

Union employees should see their HR representative for information on incentive eligibility. If you are unable to complete an activity in the wellness program, there may be alternative activities in which you can participate. Contact the StayWell HelpLine at 800-721-2798 for additional information.

2 LIFE AT RELIANCE NEWSLETTER

B E N E F I T S

GET READY FOR 2018 ANNUAL ENROLLMENT! OCTOBER 30 – NOVEMBER 10, 2017

It's That Time of Year...

DECISION GUIDE • Highlights changes and new plan offerings • Mailed to your home

LOG IN TO BENEFITENROLL.COM IF YOU ARE:

Relianceand itsFamilyofCompaniesare committed toproviding a safe and healthy work environment. We offer programs designed topromotehealthandwellness for youand your family. These programs provide quality, comprehensive coverage and access to care and also reflect our strong commitment to wellness. We believe our approach is effective at controlling costs for both you and the company, helping all of us to improve andmaintainour health. WHAT’S A DECISION GUIDE? This Decision Guide highlights changes and new plan offerings for the 2018RelianceRewards andwellness@relianceprograms. WHERE’S THE FULL BENEFITS GUIDE? The full 2018 Benefits Guide is available on the BenefitEnroll website (benefitenroll.com) and onRELIANCEroots (click “Reliance Rewards”under the“EmployeeResources“ section). 2018 BENEFITS DECISION GUIDE ANNUAL ENROLLMENT: OCTOBER 30 – NOVEMBER 10, 2017

• •

Making changes to your current benefit elections Adding or removing dependents or beneficiaries

• Enrolling in the 2018 Healthcare or Dependent Day Care Flexible Spending Account (FSA) • Electing to donate to Reliance Cares through regular payroll deductions IF YOU ARE NOT ENROLLED IN AN FSA OR HSA AND YOU DON’T NEED TO MAKE CHANGES TO YOUR ENROLLMENT ELECTIONS, YOU DO NOT NEED TO TAKE ANY ACTION DURING ANNUAL ENROLLMENT.

BENEFITS GUIDE Available on RELIANCEroots (under "Employee Resources")

Changes in 2018

SPOUSES/DOMESTIC PARTNERS are now eligible for a $25 per month wellness incentive credit!

NEW ID CARDS will be sent to all Delta Dental enrollees. If you change your medical enrollment elections, you will receive a new Anthem ID card for yourself and any dependent(s) you have enrolled.

2018 BENEFITS GUIDE

WALMART and SAM'S CLUB will be in-network providers through VSP, effective January 1, 2018.

ISSUE 11 | OCTOBER 2017 3

S A F E T Y

Driver Hiring and Qualification: How to Keep from Hiring Your Own Headache! THE DRIVER HIRING PROCESS IS CHALLENGING AND, UNFORTUNATELY, THE OUTLOOK FOR IMPROVEMENT IS BLEAK AS FEWER NEW DRIVERS ENTER THE WORKFORCE. Therefore, the hiring and qualification process is very important to our fleet operations. More than a compliance requirement, the Driver Qualification (DQ) process should be used as a tool to hire the most qualified applicant. Each document in a DQ file tells something about the driver. For example, the Commercial Driver Application asks specific questions related to employment history, previous drug test results, driving experience, and crash involvement.

Congratulations to Q3’s Safety Stars! Go to The Safety Dashboard (under "My Spaces" on RELIANCEroots) to read about these locations' safety achievements!

PREVIOUS EMPLOYMENT Drivers can be somewhat “nomadic” in their job history. However, if a driver lists ten previous employers in the past five years, is there a reasonable chance that your location could be number 11 in a short period of time? MOTOR VEHICLE RECORD The Motor Vehicle Record can be used as a predictor of future driving. In a study conducted by American Transportation Research Institute, researchers found that the likelihood of a future crash for drivers with a previous improper turn violation increased by 105%. With a conviction for driving too fast for conditions, the likelihood increases by 62%.

UNANSWERED QUESTIONS If a driver leaves questions unanswered, could that be an indication of something they would like to keep hidden? If the reason for leaving a prior employer is, “My boss was a jerk,” could there be a personality issue? If there was a prior positive drug test, do we want to take that chance? The Pre-Employment Screening report lists roadside inspection and crash involvement information that could indicate whether a potential hire knows the Cargo Securement rules or how to conduct the pre- and post-trip inspections. PRE-EMPLOYMENT SCREENING

JULY 2017 – SAFETY DOMINIC VASILE & CINDY WEINBERG AMERICAN STEEL

AUGUST 2017 – FLEET DARLA ROBERTS GH METAL SOLUTIONS

Understanding that each document in a DQ file says something about the person we are about to put in the seat of our truck might help us avoid “hiring our own headache.”

SEPTEMBER 2017 – SAFETY PRECISION FLAMECUTTING AND STEEL

4 LIFE AT RELIANCE NEWSLETTER

C Y B E R S E CU R I T Y

October is National Cyber Security Awareness Month

RELIANCE TECHNOLOGY SOLUTIONS Information Security

How Susceptible are You to a Social Engineering Hacking Attack?

WHAT GOOD IS A FIREWALL TO KEEP OUT CYBERCRIMINALS IF YOU DISCLOSE HOW TO GET IN THROUGH THE BACKDOOR? HERE’S WHAT YOU NEED TO KNOW TO IDENTIFY SOCIAL ENGINEERING HACKING ATTACKS AND HOW TO PROTECT YOURSELF AGAINST THEM.

IN PERSON “Tailgating” is a popular way of entering a restricted physical location by exploiting people’s trust. This could be as easy as following someone with legitimate access or asking someone to hold open the door. A more sophisticated method could be to pretend to be a technician, a delivery person or a cleaning crew member. Wearing the right outfit and telling a convincing story might be all that is required to get in. Also be aware of devices such as flash drives or DVDs that are left behind in public spaces. These might contain malicious programs that can compromise your computer security. Curiosity could easily get you into trouble. ONLINE A social engineering hacker will use breaking news, popular culture, or other events to entice you to click malware links. Phishing emails are a cheap and easy way to reach a multitude of users; other ways include a popup that says your system has been infected and a simple download can fix the issue.

Social engineering hacking is gaining access to information, systems or physical locations using human psychology. The cybercriminal exploits fear, uncertainty, doubt – or the desire for free stuff. Instead of trying to find a software vulnerability, a social engineering cybercriminal might pose as an IT helpdesk to trick you into divulging your password. Cybercriminals increasingly use social engineering because they know the easiest way to access a system is through the person using it. Their preparation might consist of obtaining a company phone list or organizational chart on social networking sites like LinkedIn or Facebook. How could you fall victim to these types of tactics? ON THE PHONE A hacker might pretend to be a fellow employee or a trusted authority such as law enforcement or an auditor. They could scare you into disclosing sensitive information, or direct you to a web site to click a link that installs malicious software on your computer.

HOW DO WE PROTECT OURSELVES FROM SOCIAL ENGINEERING ATTACKS?

1. EDUCATON Awareness is the best

defense. Know that social engineering attacks exist and be familiar with the most commonly used tactics. 2. ASK QUESTIONS Whenever you are approached by someone you don’t know – in person or online – be cautious and careful with the information you share. If unsure, ask to verify and validate someone’s identity. 3. REPORT SUSPICIOUS ACTIVITIES If you suspect you might have fallen victim to a social engineering technique, report it to the proper authorities. Change your passwords immediately if you think they might have been compromised.

ISSUE 11 | OCTBOER 2017 5

WE L L N E S S S TO R I E S

Oregon Feralloy Partners Biggest Loser Contest

socks, and minus coins in our pockets – for a weigh in, all while exhaling and thinking skinny thoughts. It was both a bonding and humbling experience as we stood in front of Andrew Rothery (our official) as he silently and within the strictest confidentiality guidelines collected our weights. Our Blue Team (Donna Houser, Corey Ward, and Lee Williams) lost a collective 6.05% of their combined weights – they looked and reportedly felt (and still feel) wonderful. In fact, all of our teams lost weight; with our lagging team, the Orange team,

still succeeding to slim down 1.38%. To accomplish this, we hid the always-present tub of Red Vines, made an effort to order less “team success pizzas” and worked to encourage each other. Weight loss is not easy and creating an environment that was emotionally safe and fun were keys to making this a great team activity. The experience was embraced by the OFP family because it connected us all to a goal and it allowed us to display our Core Values of Respect and Emotional Safety as we went through the process.

It used to be that if you asked a team member at Oregon Feralloy Partners (OFP), in Portland, if they were in good shape, the response would be something like, “Sure I’m in good shape… Round is a shape – right?” This is not true for the winners of our 2017 OFP Biggest Loser Weight Loss Challenge. With 85% of our total team participating in the 12-week contest, we would weekly slink up to the office – sans shoes,

2017 YMCA Stair Climb for Los Angeles On September 22, 60 employees representing our Los Angeles

He reached the top in 14:31, beating last year's winning time of 15:15 and just short of the Reliance record time of 14:23. A team representing the Reliance Corporate Accounting Department finished with an average time of 16:11– beating last year's winning team by almost five minutes! Next year's competition will be fierce. Who will step up and win?

Correction to "American Metals Stays Moving": Not pictured in the last issue was second place winner, Robert Falcone (right). The article also incorrectly stated that a total of 18 pounds was lost. In fact, Wess Bass (left) lost 26 pounds and Robert Falcone lost 18 pounds.

area Family of Companies participated in the YMCA Stair Climb for Los Angeles. Individuals and teams fo four raced up 75 flights to the top of the US Bank Tower – the tallest building west of the Mississippi. Congratulations to Trevor Kuramata of Crest Steel, this year's fastest individual climber.

6 LIFE AT RELIANCE NEWSLETTER

COMMUN I T Y S TO R I E S

Our Family of Companies Rally to Provide Hurricane Relief

DMC Harvey Relief Effort

TSI Harvey Benefit Fundraiser

PDM's Reliance Cares Drive

Diamond Manufacturing Company teamed up with West Wyoming Borough, and the results were overwhelming! We collected donations from Tuesday, September 5, through Friday, September 8, and sent two tractor trailer loads of clothes, bottled water, cleaning supplies, pet food, and other non-perishable items to the Harvey relief effort in Texas. Our employees also donated over $1,300 to Reliance Cares. Thank you to everyone for your donations and your help in making this project a success! Liebovich: Double Match Through a company-wide effort at all of their locations, Liebovich Bros. raised $7,000 in employee contributions to Reliance Cares – which the company then matched, and which Reliance, in turn, matched. All told, the donation to Reliance Cares was $28,000: enough to provide immediate response funds to over 50 Reliance families. Thank you, Liebovich!

Many Tubular Steel employees in Katy, Texas, and Savannah, Georgia, were directly impacted by Hurricanes Harvey and Irma. In support or our employees, the TSI corporate office organized a fundraiser on September 19, in St. Louis, Missouri, to benefit Reliance Cares. Employees held a potluck lunch with grilled hamburgers, side dishes, and desserts at a cost of $5 per person. We also held a 50/50 raffle and organized a funny photo contest. Fifteen photos were submitted and employees voted as many times as they wanted at a cost of $1 per vote. The winner of the 50/50 raffle took home half of the cash, and the funny photo contest winner received a big pat on the back. All in all, we are pleased to announce that the Tubular Steel employees raised $766 to benefit Reliance Cares. A big thank you goes to all the Tubular Steel employees in St. Louis who donated in one way or another to make this a successful fundraiser.

In response to Hurricanes Harvey and Irma, PDM Steel’s Corporate office raised funds during the month of September to aid their fellow Reliance employees. During our fundraising kickoff meeting, one of our employees shared that her family had been directly impacted by the natural disaster that wreaked havoc in the greater Houston area. As a result, they were forced to leave their home and seek refuge in a local shelter. Her inspiring story motivated the office to jump in and donate what they could.

In the short month of September, PDM's 17

employees came together and reached their ultimate goal of $4,000 raised!

Currently, PDM employees across the company are also participating in similar fundraising initiatives for Reliance Cares and the company plans to host additional efforts in 2018 and beyond.

Read the full stories on RELIANCEroots! Go to the Community page under "Employee News"

ISSUE 11 | OCTOBER 2017 7

EMP L OY E E S E R V I C E ANN I V E R S A R I E S

20 Years of Service Dorino Allamprese............................PDM Steel Richard Allen........................... RMC Union City Robert Banda....................... RMC San Antonio Timothy Bennett........................................RMCL Henried Bernard.......................... RMC Phoenix Jesse Bertke................................ Precision Strip Michael Cerat.................................Yarde Metals Kevin Childs........................................PDM Steel Chris Cook....................................... Infra-Metals Roberto Danger.................................. Liebovich Michael Daniels. ........................... Haskins Steel Wayne Davidson...................... Viking Materials Jamie.Eggen.................................................EMJ Roberto Elias..............................................RMCL Daryl Fair....................................Phoenix Metals Guy Fletcher...................................Yarde Metals Hajrija Frljuckic.............................Reliance (RTS) Kevin R Geiser.................. Feralloy Corporation Joyce.George............................................ Yarde Abel Gonzalez............................................... SSA Franklin Graham.......................... Diamond Mfg Jeffrey Grant.................................................EMJ Cade Harrison...................................Delta Steel Bryan Huffman.................................Metals USA Renee Huffman................................Metals USA Janett Jenkin....................................Continental Dale Jensen.....................................Custom Fab Karen.Kelly................................... Diamond Mfg Christopher Kuck........................ Precision Strip Radomir Kuzmanovski........................ Liebovich Jean Lafond....................................Yarde Metals Jason.Lee.........................................Metals USA Evan Lewis..................................American Steel Michael Lipinski......................... Clayton Metals Miguel Lopez.......................McKey Perforating Bryan Loyd.....................................RMC Phoenix Joanne Lucey................................................EMJ Lisa Martin...................................... Pacific Metal David McCarrell............................ Haskins Steel Jason McCoy.................................................EMJ Florence Miller.................................Metals USA Hugo Montanez......................RSC Los Angeles Anthony Morrison........................Reliance (RTS) Colleen Olsen............................................RMCL Brando Pacheco. ..................... RMC Union City Rick Radcliff........................... Ohio River Metals Stanley J. Rhodes...............Feralloy Processing Stephen Rodgers................................. Best Mfg Michael Romaine...........................Yarde Metals Jeremy Russ. .................................. Pacific Metal Jose Saldana..................................... Smith Pipe Bill Sales.............................Reliance (Corporate) Rhonda Sauter.................................... Liebovich Demond Simmons........... Feralloy Corporation Cristobal Suarez......................RSC Los Angeles Hercules Sugick..........................Chatham Steel Daniel Summers............... Feralloy Corporation Joel Sylvia................................. RMC Union City Scott Tibbs...................................... Infra-Metals Employee Service Anniversaries

Kudos to all employees who celebrated milestone anniversaries in the third quarter of 2017! Reliance would not be where we are today if it wasn’t for you. It never gets old to say that we’re the best in the business because we have the best people working for us. Thank you all very much for your dedication!

Daniel Tienda................................................EMJ Christopher Timinski................... Diamond Mfg Jeffrey Townsend.........................................EMJ Leon Tutman..............................Phoenix Metals Patricia Warner............................ Precision Strip Brian Wheatbrook....................... Diamond Mfg Paul Wilson................................... Diamond Mfg Danny Wooten.................Siskin Steel & Supply Darrel Yeager.............................American Steel 25 Years of Service Phil Altig............................................. CCC Steel Michael J Belt............. Feralloy Indiana Pickling Sandra Connelly............................. Infra-Metals Levite.Cormier...............................Yarde Metals Hansel Cuff..................................... MetalCenter Gary Ebner....................................................EMJ Michael Feder................................. Infra-Metals Fernando Gamez............................. AMI Metals Todd Gustafson.........................Liebovich Steel John Holtgrefe................................ Infra-Metals Richard Hurtado........ Feralloy Indiana Pickling Mark Koss......................................................EMJ Douglas Koverman..................... Preicsion Strip Arnold Langston............................... Smith Pipe Sharron Lewis....................................Delta Steel Perry Liangos. .................. Feralloy Corporation Vincent Limon.......................RSC Albuquerque Chris Mackie................................... MetalCenter Jeff Mahood...............................................RMCL Jose Martinez.....................................PDM Steel Stephen Nelson............. Northern Illinois Steel Ramiro Ochoa.............................. Bralco Metals Michael Potts................................................EMJ John Powers..................................RMC Phoenix George Siegmeier.............................. Liebovich Howard Soularie...............................Delta Steel Steven Spears...............................................EMJ Maria Suarez............................RSC Los Angeles Mark Symonds...........................................RMCL Kelly Tabbert.................................. Pacific Metal Roxanne Thomas..........................................EMJ Stephen Thomas.......................... Diamond Mfg Michael Thompson..........Siskin Steel & Supply James Tucker. ..................Siskin Steel & Supply Phil Uecker.........................................Delta Steel Gary Wallace......................... Durrett Sheppard 30 Years of Service Manuel Araujo. ................................Metals USA Thomas Arling............................. Precision Strip James Baird.......................................Delta Steel Joseph Baker. ...............................................EMJ Donald Berning........................... Precision Strip Jerald Bertke............................... Precision Strip Gary Bridgeman................................GH Metals Randy Colarusso.......................... Diamond Mfg Paul Eudaily.................................. Hagerty Steel

Roger.Flanagan.............................................EMJ Eric Fresquez.................................. MetalCenter Virgil Garner..................................................EMJ Floryan Genelow......................... Diamond Mfg Brent Gustafson.................................. Liebovich Michael Henry...............................................EMJ Peter Hess. ....................................................EMJ Thomas Hilliard.............................. Pacific Metal Thomas Hogan.............................................EMJ Rickard Hoskins......................................... Viking Raul Jimenez.................................................EMJ Larry Johnson. ...........................American Steel Barbara Kelley..............................Reliance (RTS) Edward King..................................................EMJ Wannee Lafebre...........................................EMJ Paula Lowe. ........................................PDM Steel Daniel Mannes.................................Metals USA Cheryl Mellinger.........................Chatham Steel Richard Meyer...............................................EMJ Alberto Patoja................................ MetalCenter Kathy Payton................................. Tubular Steel Jeffrey Rozelle.............................. Diamond Mfg Mark Toohey. ................................................EMJ Leo Valencia................................. Bralco Metals James Vikdal................................ Bralco Metals 35 Years of Service David.Binder....................Siskin Steel & Supply Raymond Carr....................................PDM Steel Carmen Duran............................. Bralco Metals Kim Ferguson.............................American Steel Ronald Fleschert...........................................EMJ James Gideon.............................Chatham Steel Chris Goettemoeller.................. Precision Strip Harvey Graham................Siskin Steel & Supply Linda Guyton............................... Bralco Metals Michael Ruth.................. Northern Illinois Steel Ananias Utley..............................Chatham Steel 40 Years of Service Charlene Beaver............................... Delta Steel Joe Deppe......................................Tubular Steel Jack Griffith...................................Hagerty Steel Frank Gutierrez............................................. EMJ Paul Ioriatti.................................................... EMJ Debra Johnson............................ Reliance (RTS) Denis Jones............................. Tube Service Co. Jose Macias.......................... RMC National City Craig Mackley.................................. Metals USA Bruce.Robinson............................................ EMJ John Stewart....................................Infra-Metals Allan Wente..................................Precision Strip 45 Years of Service Alan Attridge.............................................RMCL Patricia Michaud............................ Pacific Metal

8 LIFE AT RELIANCE NEWSLETTER