2024-BenefitsGuide-V14-Final

Resource Directory

SOUTH CAROLINA – Medicaid Website: https://www.scdhhs.gov/ Phone: 888-549-0820

NEBRASKA – Medicaid Website: https://www.accessnebraska.ne.gov/

Phone: 855-632-7633 Lincoln: 402-473-7000 Omaha: 402-595-1178

SOUTH DAKOTA – Medicaid Website: https://dss.sd.gov/medicaid/default.aspx Phone: 888-828-0059 TEXAS – Medicaid Website: https://www.hhs.texas.gov/services/financial/ health-insurance-premium-payment-hipp-program Phone: 800-440-0493 UTAH – Medicaid and CHIP Medicaid Website: https://medicaid.utah.gov CHIP Website: https://chip.health.utah.gov/ Phone: 877-543-7669 VERMONT – Medicaid Website: https://www.greenmountaincare.org/ Phone: 800-250-8427

MEDICAL PLANS Anthem Customer Service: 844-736-9509 6 a.m. - 9 p.m. MT, Monday-Friday 24/7 Nurseline: 800-700-9184 www.anthem.com/ca To find an Anthem provider, go to www.findareliancerewardsmedicalprovider.com PRESCRIPTION DRUG PLAN CVS Caremark Customer Care: 877-494-9519

VISION PLAN VSP Member Services: 800-877-7195 5 a.m. - 8 p.m. PT, Monday-Friday 7 a.m. - 8 p.m. PT, Weekends www.vsp.com

NEVADA – Medicaid Website: https://dhcfp.nv.gov/ Phone: 800-992-0900

NEWHAMPSHIRE – Medicaid Website: https://www.dhhs.nh.gov/programs-services/medicaid Phone: 603-271-5218 Toll free number for the HIPP program: 800-852-3345, Ext. 5218 NEW JERSEY – Medicaid and CHIP Medicaid Website: https://www.state.nj.us/humanservices/ dmahs/clients/medicaid/ Medicaid Phone: 609-631-2392 CHIP Website: https://njfamilycare.dhs.state.nj.us/ CHIP Phone: 800-701-0710 NEW YORK – Medicaid Website: https://health.ny.gov/health_care/medicaid/ Phone: 800-541-2831

LIFE AND AD&D INSURANCE The Hartford: 888-563-1124 8 a.m. - 8 p.m. ET, Monday-Friday www.thehartford.com/mybenefits

Available 24 hours/7 days a week Prior Authorization: 800-294-5979 CVS Mail Order Program: 800-875-0867 8 a.m. - 8 p.m. ET, Monday-Friday www.caremark.com

401(k) Fidelity Customer Service 800-835-5097 8 a.m. - 8 p.m. ET, Monday-Friday www.netbenefits.com

LIVEHEALTH ONLINE www.livehealthonline.com: 888-548-3432 Available 24 hours/7 days a week

VIRGINIA – Medicaid and CHIP Medicaid Website: https://www.coverva.org/en/famis-select

https://www.coverva.org/en/hipp Medicaid Phone: 800-432-5924 CHIP Phone: 800-432-5924 Email: HIPPcustomerservice@dmas.virginia.gov

NORTH CAROLINA – Medicaid Website: https://medicaid.ncdhhs.gov Phone: 919-855-4100 NORTH DAKOTA – Medicaid Website: https://www.hhs.nd.gov/healthcare Phone: 844-854-4825 OKLAHOMA – Medicaid and CHIP Website: https://www.insureoklahoma.org Phone: 888-365-3742

EMPLOYEE ASSISTANCE PROGRAM (EAP) Anthem EAP: 855-873-4925 Available 24 hours/7 days a week

FLEXIBLE SPENDING ACCOUNTS (FSA) Anthem FSA Customer Service: 844-736-9509 6 a.m. - 9 p.m. MT, Monday-Friday www.anthem.com/ca GENERAL INFORMATION Reliance Rewards Call Center: 855-RRR-WARD [855-777-9273] 8 a.m. - 8 p.m. ET, Monday-Friday COBRA: 855-274-8493

WASHINGTON – Medicaid Website: https://hca.wa.gov/ Phone: 800-562-3022

www.anthemeap.com Log in: Reliance Reward

WEST VIRGINIA – Medicaid Website: https://dhhr.wv.gov/bms/ https://www.mywvhipp.com/ Medicaid Phone: 304-558-1700 Phone: 855-MyWVHIPP (855-699-8447) WISCONSIN – Medicaid and CHIP Website: https://www.dhs.wisconsin.gov/ badgercareplus/p-10095.htm Phone: 800-362-3002

DENTAL PLAN Delta Dental Customer Service: 800-765-6003 5 a.m. - 8 p.m. ET, Monday-Friday www.deltadentalins.com/reliancerewards

OREGON – Medicaid Website: https://healthcare.oregon.gov/Pages/index.aspx Phone: 800-699-9075 PENNSYLVANIA – Medicaid Website: https://www.dhs.pa.gov/Services/Assistance/Pages/ Medical-Assistance.aspx Phone: 800-692-7462

SHORT- AND LONG-TERM DISABILITY The Hartford: 800-549-6514 8 a.m. - 8 p.m. ET, Monday-Friday www.thehartford.com/mybenefits

WYOMING – Medicaid Website: https://health.wyo.gov/healthcarefin/Medicaid/ programs-and-eligibility/ Phone: 800-251-1269

RHODE ISLAND – Medicaid Website: https://eohhs.ri.gov/ Phone: 855-697-4347, or 401-462-0311 (Direct RIte Share Line)

This guide provides general benefits program and enrollment information only. For specific eligibility details, conditions, and exclusions, please refer to the Summary Plan Description (SPD). For details of what the Plan covers, refer to the corresponding benefit booklets or benefit summaries. Union members should refer to their collective bargaining agreements. If there is a discrepancy between this guide and the SPD, the SPD will govern.

To see if any other states have added a premium assistance program since July 31, 2023, or for more information on special enrollment rights, contact either: U.S. Department of Labor Employee Benefits Security Administration https://www.dol.gov/agencies/ebsa 866-444-EBSA (3272) U.S. Department of Health and Human Services Centers for Medicare &Medicaid Services https://www.cms.gov/ 877-267-2323, Menu Option 4, Ext. 61565

Reliance Steel & Aluminum Co. reserves the right to change, amend, suspend, or terminate any or all of the benefits under this Plan, in whole or in part, at any time and for any reason at its sole discretion.

28

29