2020 Annual Report

COMMITTED TO OUR CUSTOMERS AND SUPPLIERS

Responding to the coronavirus pandemic reinforced our relationships in many ways. Individuals embraced technological innovation to bridge gaps resulting from socially distant or remote work and sales scenarios. Our smaller customers depended on us to continue supplying materials so that their businesses could stay afloat. Reliance’s ongoing investments to increase our value- added services combined with strong, well-established supplier relationships helped ensure uninterrupted best-in-class service. We are proud to have consistently and reliably provided metal solutions during the pandemic: in leveraging our longstanding mill relationships to source materials even during tight supply conditions, we demonstrated to our customers that they can always rely on Reliance.

$172M capital expenditures spent mostly on organic growth and innovation

49% orders included value-added processing

$1,910 average order size

40% orders delivered within 24 hours

2020 ANNUAL REPORT

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