2020 Annual Report

BETTER TOGETHER: OUR FAMILY IS STRONGER THAN STEEL

Every step of a customer’s journey is powered by a knowledgeable, dedicated, and service- oriented Reliance employee. Our frontline, essential workers’ commitment to exceed expectations is an enduring aspect of Reliance culture and the backbone of our success – evidenced by a high level of repeat business. Our employees’ combined actions to take care of each other led to our safest year on record and our winning the Metals Service Center Institute’s 2020 Safety Innovation & Improvement Award. Their daily efforts drove our strong financial results and recognitions including the Fastmarkets AMM award for Service Center of the Year; #1 on Metal Center News ’ Top 50 list for the 13th consecutive year; and our highest rank of 291 on Fortune magazine’s list of America’s 500 largest companies.

MSCI Safety Innovation & Improvement Award winner

Fastmarkets AMM Service Center of the Year winner

COVID-19 We implemented a special aid policy providing paid leave for impacted employees

23% Improvement in safety incident rate over 2019

2020 ANNUAL REPORT

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