2018 Q1 LIFE@reliance Newsletter

S A F E T Y

SMART Heroes Fight Complacency

THE MOST DANGEROUS PHRASE IN OUR LANGUAGE TODAY IS, “WE’VE ALWAYS DONE IT THIS WAY.” COMPLACENCY SHOULD BE VIEWED AS THE SWITCH THAT KILLED THE WILL TO BUILD.

Congratulations to the final Safety and Fleet Stars of 2017 and thank you for all you do to keep yourselves safe at work!

One of the biggest problems faced in executing our day-to-day tasks is that we can become accustomed to doing things a certain way and grow oblivious to the hazards that may be present around them. This complacent state of mind can affect many things including productivity, quality, and safety. Safety complacency in the workplace can be a literal killer on the job. Too many times, we do not realize how complacent we have become until we experience a near miss or close encounter. Only then do we

"jumpstart" or adjust our attention to what is important. Complacency also creates a sense of numbness to hazards. Andy Grove, CEO of Intel Corporation, stated: “Success breeds complacency and complacency breeds failure, which only the paranoid survive.” The good news is that complacency occurrs after some success. The bad news is that complacency can spread quickly and reduce future success significantly. The best news is that complacency can be defeated. Here’s how:

OCTOBER 2017 – FLEET SAUL ESQUIVEL PDM STEEL – SPANISH FORK, NV

NOVEMBER 2017 – SAFETY METALS USA AMBRIDGE, PA

SHARE THE MISSION Remind yourselves and your peers of your purpose and goals so you’re always connected to the larger mission. Everyone’s behaviors and actions have an impact. AVOID ROUTINES Repetition can be related to complacency. If possible, change up some of your tasks required to add variety to your job. ENCOURAGE OBSERVATION Briefly stop work and observe the actions of others as they work. This raises your own awareness as well as the awareness of your co- worker. CORRECT POOR PERFORMANCE Mentor each other through coaching and SMART Safety techniques to identify and change at-risk behavior and address near misses and potential problems.

DECEMBER 2017 – FLEET EDWIN RIVERA INFRA-METALS – TAMPA, FL

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